Carriage Way Policies

Cancellation Policies

  • A deposit of your first night’s stay will be processed to confirm and guarantee your reservation. If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days prior to your arrival date ( (14 days for group bookings, holidays and special events) to cancel your reservation, less a $50 cancellation fee per room no matter what the cancellation reason is.
  • In the unlikely event that you must cancel less than seven (7) days prior to your arrival date (14 days for group bookings, holidays and special events), shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. We will charge you for your entire stay no matter what the cancellation reason is including inclement weather and hurricanes; however, if you cancel more than 24 hours prior to arrival, a gift certificate equal to your first night’s stay will be issued to use towards a future visit within one year. Less than 24 hours notice, 1st night will be forfeited as well as any additional nights. After checking in, Gift Certificates or Refunds are not available for shortened stays or early check-outs. We suggest travel insurance:
  • Rates/policies are subject to change and vary during high impact periods and special requests. A service charge of $10 per night per room will be added to Group Reservations of 3 or more rooms whether booking as a group or booking separately.
  • 10.5% Government Taxes are added to your nightly rate.
  • Visa, Master card, Discover and American Express are accepted.

Amenities included in your rate

  • On-site parking – one standard-sized vehicle parking space per guest room is included. Once you park, you truly won’t need your car until you are ready to go home. There is no extra on-site parking.
  • Chef’s Choice Hot scrumptious breakfast is served table side every morning between 8:30 am – 10:00 am.
  • Complimentary beverages of coffee, hot teas, sodas, bottled water, cream sherry and wine are available 24/7
  • Freshly baked sweets every afternoon
  • Upstairs and downstairs verandas for all guests to enjoy
  • Flat screen TVs with cable in each guest room
  • Wireless internet access throughout the inn


  • All guest rooms accommodate 2 adults with one King bed or one Queen bed.
  • We are an adult facility. We welcome 21 years old and up.
  • Our 2 bedroom, 2.5 bathroom secluded Cottage sleeps up to 6 adults featuring one king room with Jacuzzi tub for 2 plus rainhead shower & body sprays bath, one queen room with walk-in shower with rainhead & body sprays bath, a deep couch and a twin size roll away. A living/dining room and kitchenette with mini-fridge and microwave plus half bath complete the common areas.
  • We are unable to accept pets with the exception of service dogs.
  • Smoking is not permitted except on the front verandas.
  • Bridal parties may only be accommodated in The Cottage. Hair and makeup may not be done in the guest rooms. Please call the inn for further details before booking.
  • Registration times: 11:00 AM – 5:00 PM. If your schedule allows, we encourage you to arrive early in the day, secure your on-site parking and come into the inn to register. Rooms are not guaranteed available until 3:00 PM. We are happy to check you in early, if the room is available.
  • If arriving after 5:00 PM, please call 904-829-2467 to make after-hours lockbox check-in arrangements. Lockboxes are only issued upon availability and advanced notice.
    **On Thanksgiving Day, Christmas Eve and Christmas Day check-ins may only be accommodated up to 11:00am. Lockboxes are not available on these dates.**
  • Front desk hours are typically from 10:00 am to 6:00 pm.